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robin-botha
Level 1

How do I process a VAT refund? The VAT payment section does not allow a negative amount.

 
1 Comment 1
MikiD
QuickBooks Team

How do I process a VAT refund? The VAT payment section does not allow a negative amount.

The Payments section doesn’t have the option to process the refund, robin-botha.

.
You can go directly to the Return section instead. Here’s how:

  1. Go to VAT from the left menu. 
  2. Click the Returns tab. 
  3. Go to Filed returns section. 
  4. Click the drop-down arrow next to View summary. 
  5. Select Record refund.  

Check this out for additional questions: VAT Feature Update FAQ.


Feel free to visit this site again if you have other concerns or would like to share some answers.