Hi Desmond2, we can verify whether the VAT setup is currently inactive within your VAT settings. If it does not appear, you can access your account using an incognito window or a different supported browser to check if this is a temporary browser problem.
If the issue persists after these steps, I recommend contacting our live support team so they can review the matter more closely. To ensure you reach us at the most convenient time, please check our support hours.
Please let us know if you require any further assistance.
