Moderator
This widget could not be displayed.

Re: Unable to find my Private Message icon

Hi Steave 2nd,

 

The Private Message icon is located between the Notification and Profile icons. When you can't see it, try to use a different browser when accessing QuickBooks Community. If it's still not there, please try to clear the browser's cache. It helps to resolve any browser-related issues similar to what you're experiencing. Then, try accessing the community page again. 

 1.PNG

Please get back to me if you nee more help.