Love this! Developing a strong team does take work. I once hired someone to assist with a particularly time-consuming task. For the first couple months she did GREAT, but then a personal situation took a toll on her work. The trust and rapport we had built up gave me confidence that her spotty performance was indeed related to a specific life event, and sure enough with a bit of support she was able to pick up where she left off and I'm very glad I stuck with her. It really helps to take the time to get to know your employees and their personal circumstances.