Hi Mr Sootty,

Let me provide some updates about QuickBooks Desktop (QBDT). 

Updates for QuickBooks Desktop 2010 are no longer available. Since each version of the software has higher system requirements, I recommend upgrading QuickBooks to a newer one.

To make sure you're able to upgrade the software, I suggest reaching out to our QuickBooks Support Team.

Here's how:

1. Go to this webpage https://help.quickbooks.intuit.com/en_GB/contact.
2. Choose QuickBooks Desktop.
3. Click on Continue as a guest.
4. Select the version of your software.
5. Choose a topic.
6. Click on Start a Message.

I've attached some articles that will provide further information:

• System requirements for QuickBooks 2019 and Enterprise Solutions 19.0

• Install QuickBooks Desktop

From there, one of our agents will help you make an interim jump. 

This should point you in the right direction. Please leave a comment below if you have further questions. I'm always here to help.

I also need Quickbooks Desktop Pro 2010 UK. My computer crashed, i recovered the data, but the software is gone. I only see the US version available online, but it refused to accept my license and product number.

@jaapkrijger 

Your version is too old and I am not sure Support will give the installer file. You may try to chat them to make sure. If they refused to help, consider purchasing QBD 2018 or QBD 2019 with a one time license to upgrade your file as the cheaper option than QBD 2021 with the subscription plan.

Hello Jaapkrijger, thanks for reaching out to us,  if you click on this link it is for the 2020 version, once you have installed that you will need to run update from this download link and that should hopefully work for you. If you still have issues please reach back out to us and let us know. 

Will 2020 still work with my current license?

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@jaapkrijger wrote:

Will 2020 still work with my current license?

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@jaapkrijger 

You need another license for QBD 2020.

What is the cost of a license for QB Enterprise Solutions? UK version

They don't offer QBD Enterprise UK version any longer. Any specific concern?

I must have the possibility to work with assemblies

You can use QBD Premier to have the assembly feature. You may purchase a one time license of QBD 2019 to run on Win 8.1 or 10 and save your renewal cost.

Our current computer can't run Win8 or newer, the best it can do is Win7. So your advice would mean, new hardware, new OS and then new QB. This is not really the way we want to go.

And you haven't responded with any pricing.... ?

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@jaapkrijger wrote:

Our current computer can't run Win8 or newer, the best it can do is Win7. So your advice would mean, new hardware, new OS and then new QB. This is not really the way we want to go.

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@jaapkrijger 

If you are still using Win 7 SP1, you may consider running QBD 2018 Premier for 1 user worth GBP 600.

USD 1,000? I was afraid of that... it's way outside budget

How much is your budget? It costs around USD 832.

To be honest, there was no budget. What we can set aside for fixing this is about USD 300. If it fails, we'll need to look for alternatives.

Have you tried downloading the installer file from the link earlier to reinstall your QBD 2010?

Have checked all links in the thread, none work for us. Dead end.

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@jaapkrijger wrote:

Have checked all links in the thread, none work for us. Dead end.

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@jaapkrijger 

If the link is broken, contact us in private and we may share the installer file.