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Re: I just want to express how pathetic I think the usage limits are. It appears to be an obvious and unnecessary way to bilk users out of more money.

I will have to agree. 5 users is ridiculous. I am a smallish company with only 5-10 users. Now I will have to cut out 3 salespeople out or spend thousands to upgrade. I understand if you have 20 and up users and make huge profits, but there should be a per user fee or something. My other users dont even use the service that much. It is just more of a convenience for me to have them on. I am definitely looking into other services.