Re: I just want to express how pathetic I think the usage limits are. It appears to be an obvious and unnecessary way to bilk users out of more money.
I will have to agree. 5 users is ridiculous. I am a smallish company with only 5-10 users. Now I will have to cut out 3 salespeople out or spend thousands to upgrade. I understand if you have 20 and up users and make huge profits, but there should be a per user fee or something. My other users dont even use the service that much. It is just more of a convenience for me to have them on. I am definitely looking into other services.
I agree with you, it should easy to add additional users and price has to be reasonable.
Before they introduced Advanced plan (or before they basically downgraded Plus plan), you can call them and be able to add users you need. They were charging $15 a per/month to add an extra user. I'm not sure it's still available or not.