QuickBooks Team

Account management

I appreciate your effort in performing some basic troubleshooting steps to help address the issue @BrokenApp.


This has been raised to our product engineers to identify the cause of this problem. They are currently taking care of this matter with high priority to provide our affected customers a solution as early as possible.


I recommend contacting our Customer Care Team to make sure your company details are added to the list of affected users.


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  1. Click the Help menu.
  2. Select Contact Us.
  3. Enter your question, then click Let's talk.
  4. Select Start messaging or Get a callback to connect with a live support agent.


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