QuickBooks Team

Account management

Hey there, @samswank.


I hope your week is going well so far. Thanks for coming to the Community about your concern.


The only way that this information can be changed is if the Master Admin or Company Admin manually adjusts the data, or you all have recently called in about an issue and updated the credit card number with a Customer Support Team member. QuickBooks only allows Master Admins and Company Admins to update billing information for an account because of privacy reasons.


If you still have other questions about your QuickBooks Online account, just let me know. Enjoy the rest of your week.