QuickBooks Team

Account management

Hi aquia-richburg,

 

You may have accidentally subscribed from iTunes instead of accessing your QuickBooks subscription. That's why you're charged on both subscriptions. I recommend contacting our support team so they can verify the charges. They also have the tools to pull up your account in a secure environment. 

 

Here's how to reach them: 

  1. Sign in to your account
  2. Click Help
  3. Select Contact Us.
  4. Type your question.
  5. Click Continue.
  6. Select the best option that you want to contact support.

To give you an overview of how QuickBooks Self-Employed (QBSE) tracks your business, here's an article for more details: QBSE Overview.

 

Let me know if you have any other concerns. I'll be right here to help.