Level 1

I want to cancel Data deleting

QuickBooks Team

Account management

Hi @mlagutinabz,


If your account is less than 60 days, you can purge your company and delete your data. Purging a company file will not affect the other data. 


Here's an article that contains all the information about the process: Delete your data and start over in QuickBooks Online.


If you want to delete your data in QuickBooks Online, I suggest contacting our customer support to open your account securely.


Here’s how to reach them:

  1. Sign in to your QBO account.
  2. Go to the Help Icon and click Contact Us.
  3. Type in your concern and click Let's talk.
  4. Then choose the Start a messaging option as a way to connect.
  5. Fill in all the details needed.


If you need any assistance with working in the program, do let me know. I'm always here to help.