Glad to see you again here in the Community, @debbie41.
I'm here to get you pointed in the right direction to ensure that your billing concern gets taken care of.
When it comes to duplicate billing charges for QuickBooks Online subscription, it'd be best to contact our Phone Support Team directly. This team is the best resource for such inquiries as they can pull up your account and provide further actions to this situation.
In case you need help with changing the billing details or updating your personal information in QBO, I have here some resources that you can check out:
- How to change subscription credit card and personal information
- Update the payment information for your subscription
Know that my doors are always open to help if there's anything else that you need. Thanks for coming, and have a great week.