Level 1

Account management

I have already been 5 months without a download from the bank of america and all the help refers to tabs that don't even exist in my quickbooks desktop 2019. Yes I have been a user since 2013 but I do not have a "contact us" option people. And when I respond vie forum I get the same t&^$%^*%$*%^$%^*E$*%$^ response template again and again. Pick up the phone and help me for real - 5 months and counting!