QuickBooks Team

Account management

I'd like to help you, Nieke.


I've checked our records. I haven't seen any open cases for Desktop versions. I'd like to know more about this, though. Did you encounter any specific error messages?


In the meantime, you can check this reference on how to fix OL and OLSU Bank Feeds errors in QuickBooks Desktop.


If you're still encountering the same issue after trying the article, I can give you another way on how to contact us. Please follow these steps:

  1. Visit our website.
  2. Select QuickBooks Desktop.
  3. Click Continue as a guest.
  4. Select your Desktop version.
  5. Click Solving Issues & Error Messages, then select Common Errors.
  6. Select Start a Message.

Don't hesitate to swing by if you have more questions. Keep safe!