Level 1

Does anyone know why I would have a negative balance on my eBay Managed Payments Clearing account? I'm also using Greenback to connect and export to Quickbooks. Thanks.

 
QuickBooks Team

Account management

Hello there, @userthewholesalelife.

 

We can check the transaction of the account. This way, we can see if they're more transfer going to the business account rather than the Sales Generated by the Clearing account.

 

If it is the case, it means your withdrawal is bigger than your deposits of sales.

 

I'm also adding the link where you can find articles about QBO's common questions: Help articles. It contains topics such as banking, account management, payments, and accounting to name a few.

 

Let me know if you have other questions. I'm just around to help. Take care!

Level 1

Account management

Thanks. I think I might need some help figuring this out, as I want to make sure that things are set up properly before I get too many transactions.