Moderator

Account management

You've come to the right place, AJFF_Bookkeeper. I'm here to help you record the refund in QuickBooks Desktop.

 

Please follow these steps:

 

  1. Go to the Banking menu and select Enter Credit Card Charges.
  2. From the Credit Card drop-down, select the credit card account.
  3. Select the Refund/Credit radio button.
  4. Choose the appropriate Vendor name and enter the DateRef No, and Amount.
  5. Enter an appropriate memo to describe the transaction.
  6. If you returned Items, select the Item tab and enter the Items and Amounts from the refund.
  7. If the refund does not have Items, select the Expenses tab, select the appropriate Accounts, and enter the Amount.
  8. Select Save & Close.

To learn more details, here's our detailed guide on how to record a vendor refund in QuickBooks Desktop.

 

Please let me know if you have any other questions regarding refunds in QuickBooks. I'm always here to help you out.

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