Thanks for getting back to us and providing screenshots, @Dndarmy.
I can see the urgency of getting this resolved. As I've checked our records, I've confirmed an ongoing issue about no option to edit sign in info for bank accounts in QuickBooks Online (QBO). I suggest contacting our Customer Care Team again so they can add you to the list of affected users. From there, you'll be notified once this issue gets resolved.
To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.
As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.
If you have any further concerns, feel free to reach back out. We're here to lend a hand. Have a great day.
