Experienced Member
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Why Quickbooks 2019 for Mac is asking me for a password to open my company file from Quickbooks 2016 for Mac ?

We have just upgraded to Quickbooks Premier 2019 for Mac.

The issue is as follows :

When we want to open our company file from Quickbooks 2016, Quickbooks 2019 is asking me for a password. Please note that never set a password for this company. So why Quickbooks 2019 is asking me to input a password that does not exist in the first place. As a result, we are unable to import our company file into Quickbooks 2019 and use the latter at all.

Please let us know what we can do at your earliest possible convenience. Thanks.