Hello Alicia,

Based on your previous thread, you received the Error 571. This error usually occurs if the connection process between your bank and QuickBooks is interrupted. There are two ways to resolve this. You can either clear the cache storage of the browser you're using or use a different one.

Feel free to let me know if you need further assistance. Any additional information is appreciated. Thanks!

This is within Quickbooks Online... What browser is that using? I usually use Chrome, and I deleted browsing history and cleared cache storage... I shut down and restarted my computer... nothing has changed.. still can't login

It's doing the same thing for me..

Shows the ring that its updating but no data is coming in...

I'm using Chrome.  It's happened on my work desktop and home laptop in both of my companies.

As you are using the US product I am going to transfer this to the US team for you

Yes, US product and online version. 

It updated over night but won't update this morning.

Good day, @Willapa Printing.

Let's get you back up and running.

Which bank account are you trying to update? In the meantime, you can manually bring the transaction into QuickBooks Online using a WebConnect file. You can download the last 90 days of transactions using this feature.

Here's an article with detailed steps on how to upload a WebConnect file: Upload more than 90 days of bank transactions in QuickBooks Online

I wish you continued success. Let me know if you have any other questions. Have a good one!