Hello @conradsuckling,


Thank you for posting here in the Community. I'm here to provide some information about linking bank account in QuickBooks Online.


As long as the bank is supported, you should be able to link it in QuickBooks regardless of your location. To isolate the issue, I suggest performing some basic troubleshooting.


Please start with running a manual update to the account in bank feeds. Here's how:


  1. On the left navigation bar, click the Banking menu or Transactions menu.
  2. Go to the Banking tab.
  3. Select Update

If you get an error code or message, please visit the following articles to resolve the issue:

I've attached an article you can use to import bank data manually in QuickBooks: Manually upload transactions into QuickBooks Online.


Additionally, can I ask for the bank name you're linking with QBO? I want to make sure I've got you covered. Just click the Reply button below to add some details. 


Please let us know if you need anything else. The Community and I will be here to help you.