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Re: Match Transactions - Check Numbers

Thanks for getting back to us, A Notary Company.

Let me guide and help get you pointed in the right direction.


At Intuit, we make sure to address all of our customers' concerns as fast as we can. But sometimes, due to unforeseen call volume, the wait time may take a bit longer.


I'd like to check these transactions for you and get it taken care of myself. However, I won't be able to check your account without asking for sensitive information. I don't want your account information displayed here for security reasons since the Community platform is a public forum made up of volunteer users like you.

Since we need to discuss sensitive information, please reach out directly to our QuickBooks Online Support and start messaging them so they can communicate with you with your most convenient time.


To reach us, please follow these steps:


  1. Sign in to your QuickBooks Online Company.
  2. Select Help (question mark icon) at the top right.
  3. Select Contact us to connect with a live support agent.
  4. Enter a brief description of your concern then hit Continue.
  5. Choose to Start messaging.

You may find this article helpful: Add and match downloaded banking transactions.


Keep me posted if there's anything else you need with matching your transactions via QuickBooks Online. Have a good one.