Moderator

Banking

Welcome aboard to the QuickBooks Community, sage_szkstu.

 

Thanks for reaching out to us about your missing credit card transactions. I'm here to help import them into QuickBooks Self-Employed.

 

We've received reports about the missing transactions when adding or refreshing associated credit card accounts. Our Development Team are working hard to fix the issue happening on your end.

 

In the meantime, you can import your bank transactions via CSV file. I also recommend contacting our Phone Support Team. They have the ability to add you to the Notification list for you to receive updates via Email.

 

Here's how you can reach them:

 

1. Go to: https://help.quickbooks.intuit.com/en_US/contact

2. Enter necessary information.

3. Click Ask Your Question.

 

To import transactions, follow these steps:

 

1. Click the Gear icon.

2. Select Imports.
3. Search for your bank, then click Import older transactions.
4. Select Browse, then locate the CSV file on your computer.
5. Follow the onscreen instructions to finish importing your data.

 

If you need further assistance concerning your bank transactions, please let me know. I'll be sure to get back to you.