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Re: Customer Payments are duplicated by transactions downloaded from bank.

Hi JaneD, Thank you for the fast response and tips. I should have mentioned that I am using QB Online. I tried to follow these workflows, but they don't seem to wok for the Online version.

I also found this is a known bug with the following investigation # (INV-19995).  I wrote to QB to see if there is a fix for this, but did not hear back.