Level 1


I logged into my business banking account and updated my password. I then copied the link that was in my URL and pasted it in the search criteria.  My original bank WSFS did not come up. Some other bank showed up.  I tried my username and new password and I still couldn't get connected.  I then did a new search for WSFS business account and tried logging into the account with the username and new password. Still no luck.  


I'm not sure what happened.  I have been using QBO since 2015 with little to no problems. 

I've never had an issue in the past linking up my bank accounts.