Level 1

My joist app will not launch, it just says its having trouble connecting

QuickBooks Team


Hello there, @skyegirl33.


You'll need to contact your third-party app provider. They can check the connection and further investigate why your joist app will not launch.


Additionally, in case you want to know "How do I" steps in QuickBooks Online, you can always visit our Help Articles page for reference.


I'm more than willing to lend you a hand if you need further assistance with QuickBooks. Take good care.