QuickBooks Team


Welcome to the Community, @eb12.


I'd like to look into this deeper for you and get you on track with your bank's connection. First, I'd like to ask a few questions to learn more about your bank:

  • What is the name of your bank?
  • Do you receive any error messages when you try connecting the bank?
  • Are you using Direct Connect or Web Connect?

In the meantime, you can check out this Community Article about getting started: Bank Feeds in QuickBooks Desktop.


If you leave me a Reply with the details, I'd be happy to assist you further. I'll keep an eye out for your response.