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Re: I think there is a bug in my reconciliation register. How can I resolve the issue of previous...

I have this same problem, and have for some time.  The utilities do not help AT ALL, so when you recommend them you are just increasing people's frustration.

This bug crops up every once in a while and wastes my time.  I hope Intuit will allocate the money to fix it one day.  It's a known bug.