toddlerner
Level 4
‎March 24, 2021 08:02 AM

bank balance doesn't match, is that ok?...

hi, my linked business checking account balance doesn't match the number for that account in quickbooks (screenshot attached)...

 

i just updated/downloaded all transactions and matched them all, but the numbers don't match... are they supposed to match?

 

(I just migrated from qbd-mac to qbo and had to rematch all bank transactions for the year and that's where I am right now)

 

thank you for your help!  -todd

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DebSheenD
QuickBooks Team
QuickBooks Team
‎March 24, 2021 10:57 AM

Banking

Hello, toddlerner.

Thank you for sharing your concern in the Community. I'd like to share some insights about bank feeds.

From a business perspective, the bank and QuickBooks balance need to match when performing reconciliation and migration.

You also need to check why they don't match to fix them.

Here is some reason why balances not match:

  • Outstanding transactions
  • New transactions for a connected account
  • Duplicate transactions
  • Edited or deleted transactions
  • Credit card (liability) account
     

You may check this article that can help you on how to fix the differences between QuickBooks balance and Bank balance.

Please let me know if you have any additional concerns. I'm always here to help.

 

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toddlerner
Level 4
‎March 24, 2021 03:34 PM

Banking

ty!  -todd

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ShaneAster_X
Level 1
‎March 24, 2022 12:55 PM

Banking

Hi @user21876,

 

If your bank register balance in QuickBooks Online doesn’t match your actual bank balance, several factors may cause the balances to vary. You would need to verify why they don’t match, and fix them accordingly.

 

Balances may not match for a number of reasons:

  • Outstanding transactions
  • New transactions for a connected account
  • Duplicate transactions
  • Edited or deleted transactions
  • Credit card (liability) account

 

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If you’re still having problems with mismatched problems, you may also read these articles for further help:

I’m always here to assist you if you have other concerns. I’m just a post away.

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