I appreciate you for sharing your imported checks concern here in the Community, @SRWA.
I'm here to ensure that you'll be able to import the checks successfully so amounts won't show as zero.
When importing transactions in QuickBooks, you'll need to make sure that the mapping of the entries is correct. This way, all the information will show up accurately in the system.
In this case, I'd recommend reviewing the mapping of the amount field from the .CSV file. Here's the complete guide that you can check out for more details about the importing process: Import/export CSV files.
Once verified and the problem continues, I'd recommend reaching out to our Customer Care Team. They have the tools to check your transactions and verify the reason behind this matter.
To contact them:
- Click on Help at the top.
- Select on Contact Us.
- Choose your preferred way to speak with our representatives.
I've also added these resources to give you more insights about importing entries and managing bank transactions in QuickBooks Desktop:
Please know that I'm only a post away if you have anything else about importing transactions or with QBDT. Just leave a comment below, and I'll get back to you.
