I'd like to add details about the DCU banking connection in QBO, ncivitarese.
As you may have read from the previous responses, there's is an investigation about banking errors when adding or downloading transactions from DCU. This means that our engineers are working closely with your bank to resolve the issue so transactions are automatically synced.
I would recommend reaching out to our chat or phone support again during business hours. They will be asking for your account details and add you to the list of affected users. We'll send email notifications as soon as the issue is resolved.
Here's how:
- Click the Help menu in the upper-right hand corner of your QBO account.
- Type in "Talk to a human" in the chatbox, then press Enter.
- Select Get help from a human.
- Click Chat with us or Have us call you.
In the meantime, you can ask for a CSV copy of your banking transactions and import them into QBO. Check out these articles for more details:
Feel free to check out these articles about managing banking transactions for additional references:
Don't hesitate to always ask questions if you need anything else. We'd be glad to help you again.
