Hello there, @Fotoho2.
Based on your scenario, it seems like you keep refreshing your TD Bank connection by manually updating it. But it won't download transactions on your end.
With this, we've been receiving similar reports about TD Bank connection errors and missing transactions in QBO. I wish you didn't have to go through all this. Please know that our engineers are working to find the root cause of the issue and fix it. I recommend contacting QuickBooks Online Support to be added to the list of affected users.
Here's how:
- Sign in to your QuickBooks Online company. Click Help (?).
- Choose either tab to get started: Assistant or Talk to a human.
- Search Contact Us.
- Start a chat with a support expert.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT.
In the meantime, you can consider uploading your transactions manually. Please refer to this article to know how: Manually Upload Transactions into QuickBooks Online.
I've also added the following articles that you might find useful in making sure that your accounts are matched and accurate in QuickBooks Online:
Keep me posted if you have any other questions about connecting your bank to QuickBooks Online. I'll make sure to get back to you as soon as I can. Have a great day!
