QuickBooks Team
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Re: Hello ednabanatao722, Let me help you delete a bank accou...

I'm here to explain to you this behavior in QuickBooks Online, mike2019.


The reason why QBO won't completely delete an account is to ensure that your transactions are intact. Whenever you need the inactive account for your reference in the future, you can simply restore it.


If the inactive accounts contain transactions, they will still remain in your company data including your reports. I've got you an article for more details about how QBO handles the deleted accounts.


You can actually keep the deleted accounts from showing on your reports. To temporarily remove them from any report, just follow these steps:

  1. Open the report where the deleted account is showing.
  2. Click the Customize button in the upper right-hand corner.
  3. Maximize the Rows/Columns section, and then click the drop-down for Show non-zero or active only rows.
  4. Select Active or Non-zero.
  5. Click Run Report.

If you prefer to completely remove them, you'd have to make the account active again, and then merge it with a similar account. Here's an article for the detailed steps: Remove deleted accounts from reports.


Stay in touch if there's anything else you need. I'll be around to help you further.