It's my pleasure to help you, @reolsen.
I appreciate you coming back to us for additional support and providing extra details.
I want to make sure this gets taken care of and you have the best resolution possible. Can you please send me your Balance Sheet reports 2017, 2018, and 2019? It would be easier for me to understand how the values are accumulated and why those items didn't change.
Once I have the details, I'll be glad to look into it for you. Looking forward to your response.