Hello there, @Emma29.

Thanks for posting here in the Community, I'm here to help update the pension contribution rate for your employee. 

Here's how:

1. Go to the Employees tab in the left menu. 
2. Click the name of the employee. 
3. Select the Pencil icon in the Auto Enrollment section. 
4. Edit the pension contribution rate. 
5. Click Save. 

As additional information, read through our help article: Workplace pensions in QuickBooks Online Standard Payroll. It helps you learn about auto-enrollment for workforce pensions. 

Let me know if you need help with anything else. We're always here to assist. All the best!

Thanks for your reply.

However, there is no pencil icon on the auto-enrolemtn section?

Hey Emma29, 

If there is no pencil icon you should be able to click anywhere on the Auto enrollment box on the employees settings and the panel will appear on the right hand side allowing you to edit the contribution amounts. 

These steps are for the standard payroll however we do also offer the Advanced and PaySuite software for payroll in QuickBooks Online; please confirm which version you are using if you are unable to follow the steps above.

Hi, it's the Paysuite payroll we run. 

Thanks for confirming Emma29, to change the contribution percentage on PaySuite go to the employee's settings > Pensions > Click in to the pension listed to edit the pension details and save.

So it can't be amended for an individual employee?