QuickBooks Team

Employees and Payroll

I do appreciate your time in trying the browser troubleshooting steps provided by my colleague, lily-resolvehome.


I can route you to Our Payroll Support Team that will give you more advanced troubleshooting steps with regards to the issue of running payroll. They can open a case so they can investigate it further.


Here's how to contact us:


  1. Click the Help menu at the upper-right. 
  2. Enter Talk to a human.
  3. Select Live chat.
  4. Enter a brief description of your concern and click Let's talk.
  5. Select the Chat option.

If you have any other questions about handling payroll, you can always reach out to the Community. Stay safe and have a great day!