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Paying unemployment tax online - deducted from credit

In Quickbooks I started the year 2019 with the NYS 2018 employment tax rate.  Mid-Feb they sent me my new rate for 2019.  Usually Quickbooks will correct the current quarter so my NYS-45 reconciles.  This time it did not.  Once I updated the rate it stopped creating the liability portion.  Not sure why? I have another business on another computer and it did work properly.  The only thing I changed was the actual rate in the Payroll Items List.  All other payroll and employee fields remained the same as always.  The payroll is not at its limit so it should be deducting.  Any suggestions?  I have double checked my set-up for Payroll Items and Employee and it is all correct.