QuickBooks Team
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Re: Duplicate Social Security Number (SSN)

Thanks for keeping me updated about the steps that you've tried, @rawvoice.

 

To better isolate this issue, It'd be best to reach out to our Customer Care Team. Let me walk you through on how you can speak to one of our representatives. 

 

To do that:

  1. Click the Help menu at the top.
  2. Select on Contact Us.
  3. Enter your concern.
  4. Select on Let's talk.
  5. Choose the Get a callback option.
  6. Enter your contact information.
  7. Click on Confirm my call.
  8. From there you'll be able to receive a call confirmation.

I've added some screenshots below for your visual reference:

callback.PNGCall back2.PNG

This should get you pointed in the right direction. 

 

Please let me know how it goes or if I can be of additional assistance. I'd be pleased to help you out. Take care!