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Re: Update QuickBooks

Hi MirriamM -

 

Thank you very much for the response. 

 

I had to Merge the accounts as the original account was still active.  That said, when I follow the steps provided, when I go to Save & Close, a pop-up window says: 

 

"Warning:  You cannot merge two accounts which both contain online information."

 

When I hit OK, I'm forced to hit Cancel, and back to square one. 

 

Any further help would be truly appreciated.

Thank you!

Paymon