Servpro5921
Level 2

Payroll did not hit today

Payroll was not deducted from my account and was not deposited into employees accounts.  Anyone else have this issue today?  I can not get help until noon today from Quickbooks.  

windakbru
Level 2

Employees and payroll

Having the same issue.  everything online shows direct deposits were processed; but no banking transactions have occurred.

ThomasJosephD
QuickBooks Team

Employees and payroll

Hi, Servpro5921.

 

There's been a delay in the notification when processing the payroll funds. However, there's no actual impact on the money movement, and the funds will be deposited soon. You can check the status here: https://status.quickbooks.intuit.com/

 

We appreciate your patience regarding this issue.

windakbru
Level 2

Employees and payroll

I would love to chat with someone live, but the callback is current closed and should have been open hours ago!  Really need to speak to someone to obtain a resolution for my staff that's ready to walk out of the job due to payroll not being deposited!  You may not rely on your paycheck as much as they do, so please try to understand all of our frustrations!

Servpro5921
Level 2

Employees and payroll

Do you bank with US Bank?

Servpro5921
Level 2

Employees and payroll

Do you bank with US Bank?

Servpro5921
Level 2

Employees and payroll

I bank with US Bank

Byrdl
Level 1

Employees and payroll

Having the same issue and also being told online support is not open

Coyote tire
Level 1

Employees and payroll

Im having the same issues checks processed but none of my employees show the deposits, contacted my my bank and they are saying it is on your end 

EduardA
QuickBooks Team

Employees and payroll

Hi @windakbru @Servpro5921 @Coyote tire @Byrdl,

There's been a delay in the notification when processing the payroll funds. However, there's no actual impact to the money movement, and the funds will be deposited soon.

 

You can check the status here: https://status.quickbooks.intuit.com/

 

We appreciate your patience regarding this issue.