QuickBooks Team

Employees and payroll

We can run the mini repair tool in QuickBooks, djacobs1. 


The QuickBooks Refresher (QBRefresher) Tool helps us resolve unexpected behaviors.


Here's how:

  1. Close all QuickBooks Desktop versions. 
  2. Download the QuickBooks Refresher tool
  3. Save the file on your desktop.
  4. Run the QBRefresher tool. 
  5. Open QuickBooks again. 

Re-enter and save the Return Work Date. If you still experience the same issue, I recommend reaching out to us. Our Customer Support Agents will further investigate this unusual behavior. 


To reach them:

  1. Go to the Help menu and select QuickBooks Desktop Help
  2. Click the Contact us link.
  3. Enter a brief description of your concern about saving Leave of Absence details. 
  4. Click Continue.
  5. Select a way on how to connect us. It can either be through call or chat

You can always post your questions here if you need more help.