Level 1

How to run a report for employees with direct deposit information to confirm correct banking data

 
QuickBooks Team

Employees and payroll

Hi there, @MC2.

 

I'm glad to see your post here in the Community. I can share some insights about running a report with your employee's Direct Deposit information.

 

The available employee reports in QBO are Employee Details, Payroll Details, and Payroll summary reports. Currently, the option to add the employee's Direct Deposit information is not available. This is a way of keeping confidential information safe from unauthorized use and maintaining a high level of security.

 

As a suggestion, you can review your employee's Direct Deposit Authorization forms to see their full account details or give our Payroll Team a call.

 

There you have it, MC2. Drop me a comment if you have other concerns related to payroll. Wishing you and your business continued success.

Level 1

Employees and payroll

Am I reading this correct? If so this is a ridiculous feature, I add an employee, but after entering the bank information I have to call someone to find out what was entered.....

QuickBooks Team

Employees and payroll

Hey there, jsmart.


We place a high value on the safety and privacy of our customers’ data. That’s the reason why only the last four digits of the bank account are shown on their profile.


To check if the numbers are correct, you’ll have to get in touch with our Payroll Support Team for further assistance. They can review the information in a secure environment.

 

Here's how to reach them:

 

  1. Choose the Help menu to access the Search window.
  2. From there, scroll down to click the Contact us link.
  3. Type the issue/topic in the field box and then hit the Let’s talk button.
  4. Select how you want to reach out to our support team: Start messaging or Get a callback.

You can stay in the know about feature releases and product updates by visiting the QuickBooks Blog site.

 

I want to be your main point of contact, so please let me know if you have any other concerns or questions. I’m here ready to help you. Have a good one.