Employees and payroll

Glad to hear back from you, DoubleA217,


Since you already did the recommended troubleshooting steps in this thread but to no avail, I would recommend contacting our phone support representatives directly.


Our representatives can provide additional technical support with this paycheck printing problem. They can also create an investigation specifically for the issue.


Here's how to get Support:


  1. Click the (?) Help menu at the top right section of your QBO Dashboard.
  2. Tap the Contact us button.




I appreciate your time today. Kindly update me on how the call goes as I want to make sure you're all set. I'll be around if you need further assistance, just leave a comment below to notify me. Have a good one!