QuickBooks Team
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Re: Washington State Paid Leave

Hello there, @jhansen1.


Thanks for adding on this thread. I have some information that should help you set up the the WA Paid leave for your employees.


Since you have tried to manually enter the percentage to each employees tax setup and updating QuickBooks to the latest release version, but to no avail. I recommend contacting our QuickBooks Desktop Care Team for assistance with getting along this issue.

Here's how to contact support:

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. If asked, choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

They have additional tools, such as screen sharing to walk you through the process.


Please know that we value your patience while dealing with this concern. Let me know how things go after speaking with our phone support. I'll be on the lookout for your reply and to further assisting you if you have other questions. Wishing you and your business continued success.