We recently started using the "PROJECTS" functionality - but just realized that there is no way to remove a project from the timesheets dropdown. Even marking the project completed - it still shows up. Before projects - we would make a sub customer "inactive" when the project was over and it would no longer be selectable in timesheets - but that isn't possible when using projects unless you make the entire customer inactive.
I'm here to help share some information about using the Project feature in QuickBooks Online.
Once the status of a project is completed, it will still show up in the timesheet. You are correct, at this time, there's no option yet to hide a completed or canceled projects unless you make the customer inactive.
I'd suggest sending feedback to our Product Developers to consider this option for the future update. I'll also send one to make the Project feature in QBO better. You can send your suggestion directly on this link: https://feedback.qbo.intuit.com/forums/168199.
You can also check out the following articles below for further information about the Projects feature in QBO:
I'm always here to help if you have other questions about the Projects feature. Have a nice weekend.
I'm running into the same issue. This is a problem because then we have people still billing to a project that is now complete. This needs to be fixed indeed. That makes no sense for a completed project to continue showing up in the Timesheet drop down list. There's just no need for that.
Thank you for joining the thread, @stello21.
Allow me to share some insights about completed projects in QuickBooks Online (QBO).
You have to manually mark the project as completed from the Projects window so it won't show up under the Choose a customer or project drop-down on your Timesheet.
- Click on Projects at the left pane, look for the completed projects.
- Go to the Actions column, tap on the drop-down arrow and select Mark as completed.
When creating timesheets, the project will never show up on the drop-down list.
If the problem continues, log out and log back into your QBO account.
Let me know if you have any other questions. I'm always here to help. Have a good day!