I am an Enrolled Agent i.e. tax professional and an Advanced Proadvisor, trying to help my clients.
You are still not correct per the IRS FAQ. The credit is only available for the gross leave wages, health insurance costs and ERs medicare tax on the leave wages.
There is no credit for the ERs SS and that is because ERs SS is not to be charged on these wages. Please read s7005 FFCRA. See paragraph 5 of the Overview of Paid Sick Leave Refundable Credit and paragraph 2 of the Overview of Paid Family Leave Refundable Credit in the FAQs which repeat what I am saying.
Who can I escalate this to within Intuit otherwise you will have thousands of payroll customers who will be paying over too much payroll tax and calculating the wrong tax credit.
