QuickBooks Team

Employees and payroll

Hello, @cpacraig.


I'm here to help get your payroll working. I see @Rasa-LilaM provided some great information about this error message you are receiving. 


Please send me a private message with your email address on file. Once I have this I'll be able to see if there is something on your account that may be causing this error message.


I'll be keeping an eye out for your message so I can ensure this gets resolved.