QuickBooks Team

Employees and payroll

Hi there @joe142,


I definitely understand wanting to start a new company file, sometimes it’s easiest to start with a clean slate. Each QuickBooks Online account holds one company file. You have a couple of options:


  1. You can delete the current data and start over. Check out this article: Delete your data and start over in QBO.
  2. You can create a new QBO company, and close your current one. A few things to note for this option:
  • When you cancel your QuickBooks Online subscription you have read-only access to your QuickBooks Online data for one year after you cancel your subscription
  • If you’re subscribed to QuickBooks Online, you can export data to Excel or to a desktop version of QuickBooks up to a year after you cancel.
  • If you’re using a trial version, you must export within 90 days after you cancel.

If you decide to go with a new account, and your current Chart of accounts isn’t part of the issue, you can move it to the new account. Here is a link to walk you through the steps: Move your Chart of accounts to QBO


Let me know if you have any more questions about transitioning company information, or anything else. I’m here to help!