Level 1


1.Why does Payroll still say a payroll is overdue, when it was paid, through Payroll, and is listed below in the recent transactions, as "complete"?

2. How can I get Payroll to stop saying that a certain payroll is overdue, when there are no longer any employees being paid on that schedule?

Not applicable

Employees and payroll

It's nice to see you here, @KarateWestYee,


I can help you resolve your overdue payroll issue in QuickBooks Desktop.


Typically, when you process paychecks using a Scheduled Payroll, the date should advance to the next pay period. If it doesn't, it's possible that your payroll isn't updated, which causes the overdue payroll notice. To avoid this from happening, make sure to run a payroll update before creating paychecks.


To remove the alert, let's edit your payroll schedule. Follow the steps below:


  1. Click the Employees menu at the top.
  2. Choose Payroll Center.
  3. In the Pay Employees tab, highlight the specific payroll schedule.
  4. Click the Payroll Schedules drop-down and choose Edit Schedule.
    edit sched.PNG
  5. Update the dates of your pay period end date and paycheck date to the future date.
  6. Click OK.

Also, you have the option to delete the schedule if you no longer use it for your employees. First, let's check if there are employees associated with the payroll schedule you are deleting.


  1. Go to the Employees menu.
  2. Choose Employee Center.
  3. Double-click the employee's name.
  4. Select the Payroll Info tab.
  5. Look in the Payroll Schedule field. If the Payroll Schedule attached is the one that needs to be deleted, remove it by highlighting and pressing on backspace. You can also select another Payroll Schedule from the drop-down.
  6. Do the same steps for the rest of the employees.

To delete the payroll schedule:


  1. Click the Employees tab.
  2. Select Payroll Center.
  3. Choose the Pay Employees tab.
  4. Under the Create Paychecks table, select the Payroll Schedule that you want to delete.
  5. Click the Payroll Schedules drop-down.
  6. Select Delete Schedule.
    delete sched.PNG
  7. Select OK.

That should get you on the right track, @KarateWestYee. Don’t hesitate to visit us again if you have any other questions or concerns. I'll be glad to lend you a helping hand anytime. Have a good one!

View solution in original post

Level 1

Employees and payroll

Wonderful!  Thank you so much for your help!