Hey there, Bootz26.
Let's check the payroll preferences and make sure to choose Full payroll. This way, you can add the service key.
- Click Edit, then choose Preferences.
- Go to Payroll & Employees, then choose Company Preferences.
- Under QUICKBOOKS DESKTOP PAYROLL FEATURES, choose Full payroll.
- Click OK.
Now, let's active your payroll. Check this article for the steps: Activate QuickBooks Desktop Payroll.
If you have more questions, you can always visit us. Have a good day!