Level 2

How to activate PAYROLL when switching from QB online to QB desktop

All I'm finding in my searches is this: 

  1. From the Employees menu, select Payroll, and select Enter Service Key.

But, that option is NOT there in QB Desktop Pro 2019! 


Any other options????

QuickBooks Team

Employees and payroll

Hey there, Bootz26.


Let's check the payroll preferences and make sure to choose Full payroll. This way, you can add the service key. 


Here's how:

  1. Click Edit, then choose Preferences.
  2. Go to Payroll & Employees, then choose Company Preferences.
  3. Under QUICKBOOKS DESKTOP PAYROLL FEATURES, choose Full payroll.
  4. Click OK.

Now, let's active your payroll. Check this article for the steps: Activate QuickBooks Desktop Payroll.


If you have more questions, you can always visit us. Have a good day! 

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