QuickBooks Team
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Re: how to view vacation available, before this wonderful update i could easily see my accrued va...

Hello there, J-Rock.


You can log out from your QuickBooks workforce account and log back in to check if your available vacation and sick hours are showing. If not, I'd suggest contacting your employer and verify if they've set up an available vacation and sick hour on your account. If they do, I'd encourage contacting our Customer Care team. They can further investigate as to why this important information isn't showing on your end.


Here's how to contact them:

  1. Go to Help (question mark icon).
  2. Click Contact us.
  3. Enter a brief description of your concern in the How can we help? field and click Continue.
  4. Choose an option in contacting our live agent.

Feel free to post in the Community if you have other concerns.